UCIT IT Update Episode 8

Submitted by mdshrops on Mon, 11/27/2006 - 1:23pm.
IT Update Podcast

Play:
Artist: Mark Shropshire and Michael Teague
Title: UCIT IT Update Episode 8
Length: 9:34 minutes (4.41 MB)
Format: MP3 Mono 22kHz 64Kbps (CBR)

Monday, November 27th, 2006 Show Notes:

Mark discusses how UCIT achieves "quasi" 24/7 support for end users and why UCIT is not using the ITS Magic help desk system. You can access the UCIT Support Ticket system at http://ucitsupport.uncc.edu.
Mike covers campus systems for trapping spam and how to report spam to ITS.

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